tigelon Jurisdiction Notice

We at tigelon operate a gaming and sportsbook platform in jurisdictions where applicable gaming law permits. This notice sets out our service availability, the responsibility of users to verify local eligibility, and the jurisdictions where we do not operate. tigelon services are not available everywhere; users must confirm that access and use comply with their own jurisdiction's laws.

Our tigelon platform offers football betting (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet).

This document clarifies our service scope, user responsibility, prohibited jurisdictions, and contact channels for legal inquiries.

Service availability and jurisdiction restriction

We at tigelon provide our services only in jurisdictions where online gaming and sportsbook operation are legally permissible under local law. We do not offer our services in jurisdictions where online wagering is prohibited. tigelon operates in supported regions across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta, where applicable gaming law permits.

tigelon automatically detects your location based on your IP address and registered details. If you attempt to access tigelon from a prohibited jurisdiction, we may restrict your account. We reserve the right to suspend or terminate your tigelon account if we determine that you are accessing our platform in violation of local law or in a jurisdiction where our services are not permitted.

Users are solely responsible for verifying that their access and use of tigelon comply with the laws and regulations of their own jurisdiction before opening an account or placing any wager.

User eligibility and account responsibility on tigelon

To use tigelon, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. By opening an account on tigelon, you represent that you meet these eligibility criteria and that your use of our platform complies with your jurisdiction's laws. You are responsible for understanding and adhering to all local gaming, tax, and financial regulations that may apply to your use of tigelon.

tigelon does not verify whether your local jurisdiction permits gaming before processing your account. That verification is your responsibility. If you are uncertain whether tigelon services are available in your location, contact our support team before registering. We provide support in English and Indonesian via live chat, email, and phone.

Prohibited jurisdictions and account termination

We do not offer tigelon services in jurisdictions where online wagering is prohibited by local law. This restriction applies regardless of the player's citizenship or residency status. If tigelon detects that you are accessing our platform from a prohibited jurisdiction, we will suspend or terminate your account and hold any funds pending verification of your eligibility to withdraw.

tigelon may, at our discretion, allow you to withdraw your account balance if you provide evidence that your access was unintentional or that local law has changed. All withdrawal requests from suspended accounts are subject to verification and may be delayed pending investigation.

tigelon deposits, withdrawals, and payment processing

We at tigelon process deposits via eight primary payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Payment processing is governed by the laws of the jurisdictions where these payment providers operate. tigelon is not responsible for payment provider restrictions or delays imposed by your bank or e-wallet operator.

If your jurisdiction restricts money transfer to gaming platforms or imposes reporting requirements, you are responsible for compliance. tigelon may request documentation of your identity and the source of funds before processing withdrawals, as required by anti-money-laundering regulations. Withdrawal requests are subject to verification and may be held pending investigation.

Payment availability

mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank VAs available in supported jurisdictions only.

Regional holidays

During Idul Fitri, Idul Adha, Imlek, and Nyepi, bank processing may be delayed; tigelon platform remains operational.

Currency and tax

Users are responsible for reporting winnings to tax authorities according to their jurisdiction's law.

Data protection and privacy across tigelon jurisdictions

We at tigelon handle your personal data according to the privacy practices set out in our privacy policyYour data is protected by industry-standard encryption and security practices. tigelon does not share your personal information with third parties except as required by law or to process your deposits and withdrawals.

Different jurisdictions may have different data protection laws. By using tigelon, you consent to our data practices as outlined in our privacy policy, which governs all users regardless of jurisdiction. If your jurisdiction imposes stricter data protection requirements, we recommend contacting our support team to discuss compliance.

Dispute resolution and legal recourse

If you have a dispute with tigelon—a deposit that did not credit, a withdrawal under review, or a bet settlement question—contact our support team via live chat (English and Indonesian), email, or phone. We respond within a few hours during business hours; more complex matters may take one to two business days.

If you are not satisfied with tigelon's resolution, you may pursue remedies available under your jurisdiction's law. tigelon is not responsible for disputes arising from local gaming restrictions, payment provider failures, or user non-compliance with local law. Any legal proceedings related to tigelon must comply with the jurisdiction's dispute-resolution procedures.

Changes to tigelon service availability

We reserve the right to modify tigelon service availability at any time. We may restrict or suspend services in specific jurisdictions due to changes in local law, regulatory action, or operational considerations. We will notify affected users of any material changes to service availability via email or in-app notification.

Contact tigelon for legal and jurisdiction questions

If you have questions about service availability in your jurisdiction, tigelon's legal compliance practices, or data protection, contact our support team:

• Live chat: Available during business hours via your tigelon account dashboard.
• Email: Send inquiries to our tigelon support address; we respond within a few hours.
• Phone: Call our tigelon support line during business hours for urgent matters.

This notice is binding on all tigelon users. By accessing or using tigelon, you acknowledge that you have read, understood, and agree to comply with this jurisdiction notice. You accept that tigelon is not responsible for disputes arising from your non-compliance with local law or your failure to verify jurisdiction eligibility before opening an account.

Our tigelon services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's laws and regulations.